1. Introduction
ResearchWize (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy applies to our website, the ResearchWize Chrome and Edge extensions, and related services (“Services”).
2. Information We Collect
Account & Subscription
- Email address and account details you provide.
- Subscription and billing metadata (handled securely by Stripe; we never store full card numbers).
Content You Process
- Web pages, PDFs, DOCX files, and other content you submit for summarization or study tools.
- OCR text extracted from scanned documents.
Usage & Technical Data
- Browser type, extension version, and diagnostic logs.
- Feature usage events and anonymized identifiers.
3. How We Use Data
- Provide and improve our Services.
- Respond to support requests and feedback.
- Communicate important updates and onboarding messages.
- Comply with billing, tax, and legal obligations.
We do not sell your data.
4. Sharing Information
We share information only with trusted third-party providers necessary to operate ResearchWize:
- Stripe (billing & payments)
- SendGrid (emails)
- AI APIs (content processing)
- Analytics & attribution tags (Google, Bing, Reddit)
We may also share data if legally required or as part of a business transfer.
5. Security & Retention
We use industry-standard safeguards including TLS encryption, access controls, and monitoring. No method is 100% secure, but we work to protect your data.
- Projects & saved summaries remain until you delete them.
- Temporary uploads are deleted shortly after processing if not saved.
- Billing records are retained as required by law.
6. Your Rights
You can delete saved projects at any time. You may unsubscribe from marketing emails, adjust cookies via your browser, or contact us to request access, correction, or deletion of your data where applicable by law (e.g., GDPR, CCPA, PIPEDA).
7. Children’s Privacy
ResearchWize is not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have, contact us for removal.
8. Updates
We may update this Privacy Policy to reflect new features, providers, or legal requirements. Updates will be posted here with a new “Last Updated” date.
9. Contact Us
Questions or requests? Contact us at admin@researchwize.com.